What We Collect and Why
When you register, we collect the information needed to open and verify your account — your name, contact details, and identity documents where required. When you make a deposit through JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to reconcile your wallet balance;
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we do not store your mobile wallet PIN or full payment credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to understand how the lobby is used. This data is processed to
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fulfil your account contract, meet legal obligations that apply in eligible regions, and improve the service. We do not sell your personal data to third parties. Retention periods depend on the type of data: transaction records are kept as long as required by applicable law, while
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session logs are held for a shorter period. Access to your data is restricted to staff and systems that need it to operate your account. Where local law applies, you may have rights to access, correct, or request deletion of your data — see the contact
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section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.